"People can only learn when their original assumptions have been broken." Steve Chang – Founder, Trend Micro
"It takes a lot of courage to release the familiar and seemingly secure, to embrace the new. But there is no real security in what is no longer meaningful. There is more security in the adventurous and exciting, for in movement there is life, and in change there is power." Alan Cohen
"Half our life is spent trying to find something to do with the time we have rushed through life trying to save." Will Rogers
"Live your life, forget your age." Norman Vincent Peale
"Twenty years from now you will be more disappointed by the things you didn’t do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover." Mark Twain
"You’ve got to live it – to live!" Frank Moffatt
“Intellectual growth should commence at birth and cease only at death” Albert Einstein
“Our beliefs create the world that we live in, and our beliefs and thoughts therefore also create the stress we experience. If we think something is safe and possible to conquer, then it is. But if we think the opposite then that will be our experiences.” Janice Calnan, Psychotherapist
"To be 70 years young is sometimes far more cheerful and hopeful than to be 40 years old." Oliver Wendell Holmes
"In life we get what we give - so if peace and happiness is your wish - be first to give it away!" Frank Moffatt
"In reading the lives of great men, I found that the first victory they won was over themselves… self-discipline with all of them came first." Harry S Truman
"…in navigating our lives, it is our fears and envies, our rages and depressions, our worries and anxieties that steer us day to day. Even the most academically brilliant among us are vulnerable to being undone by unruly emotions. The price we pay for emotional literacy is in failed marriages and troubled families, in stunted social and work lives, in deteriorating physical health and mental anguish…" Daniel Goleman
"Setting goals is the first step in turning the invisible into the visible." Anthony Robbins
"Life is difficult. This is a great truth; one of the greatest truths. It is a great truth because once we truly see this truth, we transcend it. Once we truly know that life is difficult – once we truly understand and accept it – then life is no longer difficult. Because once it is accepted, the fact that life is difficult no longer matters." Scott Peck
"Pain is temporary and glory is forever"
"Trying is a noisy way of doing nothing."
Within the majority of conversations, there is often an underlying concern that is not being expressed by one if not both of the parties. To truly understand what others are trying to convey and to get to the root of these concerns we must learn the art of NVC. For a deeper understanding of NVC please check out the book: Nonviolent Communication A language of Life by Marshall B. Rosenburg.
Step #1 – Observation – Observe without evaluating or making a judgment upon the other person’s behaviour or actions or observe your behaviour or actions without making a judgement.
A – It appears you’re upset.
B – Yes I’m upset. Brian was late again last night.
Step # 2 – Feelings – Empty your mind and listen with you whole being to what the other person is feeling or look inward and become one with your true feelings.
A – I guess that wasn’t very
nice. How did that make you feel?
B – I felt discouraged. This pattern has happened the last four times.
Step # 3 – Needs – Offer the willingness to listen to the other persons needs or take the opportunity to accept and appreciate your own needs.
A - What do you feel you need
from Brian?
B – I need Brian to keep his word. I need to know I can count on him.
Step # 4 – Requests – Offer assurance that it’s ok for them to ask for what they want in a clear, positive, concrete action language or in a clear, positive, concrete action language make your own request.
A – I guess there’s a
possibility that Brian is unaware of how much this hurts you. It appears to me
that you need to inform Brian how you feel when he’s late.
B – He should know that this is bothering me?
A – How can Brian know what you are feeling or thinking unless you tell him?
Maybe to Brian it’s no big deal to be late so he doesn’t see this as a problem.
B – I guess so. I better let him know how I feel and make a clear request that
he shows up on time and that it is important to me.